Technical Support & Helpdesk

Xicon offers a range of cost effective technical services to address the common needs of a business. Structured to allow you the most flexibility, Xicon’s Technical Support & Helpdesk and Manager Services is a way of reducing the risk to your business and potentially delivering significant cost savings.

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Benefits

  • Improved SLAs
  • UK support team
  • Fills key skills gaps
  • Cost effective
  • 24*7 cover

Features

  • Technical Support & Helpdesk available 24x7
  • SQL database related services
  • Oracle database related services
  • Server Patch Management
  • Proactive Monitoring
  • Break fix
  • UK based team

Why Xicon

Over 25 years experience

For over 25 years Xicon has been providing UK organisations with IT solutions that are secure, affordable and adaptable to their needs

No private solution we can't provide

Our experience in the market has seen us develop solutions for SMEs with 5+ users to large organisations with several thousand. In short, there’s no private solution we can’t provide.

Hugely scaleable and flexible

Xicon offers a fully integrated service with scalability, meaning you only pay for what you need with a tailor made transparent monthly fee that’s good for cashflow and budgeting.

Concentrate on your core business

Concentrate on your core business – relax knowing you won’t waste any time with technical administrative IT tasks

Transparent monthly fee

Xicon’s cloud hosting solutions are hugely scalable in terms of capacity and performance. As your business grows, so too does the capacity and capability of your platform – Xicon will work alongside you, ensuring you have all the IT services you need moving forward.

Hybrid Solutions

Xicon can mix its Cloud solutions with your own on-premise IT so that you can maximise your existing investments and take advantage of the latest Cloud initiatives.

One Number to Call

Xicon is able to offer a coordination service with your existing suppliers of services so that you have one number to call for all of your Cloud Hosting needs.

Read about Xicon's ITcare support

From £725 per year

Excluding VAT
Education pricing available
Minimum contract period: 1 Year